Sales Support Executive - Lhe

Sales Support Executive - Lhe

Date Posted: 04 Oct, 2024

Job Details

Job Description

• Perform day-to-day back-office tasks and customer coordination on behalf of the sales team.
• Solve day-to-day issues of customers.                                                                                                                    
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
• Respond to complaints from customers and provide after-sales support whenever required.
• Establish active communication and engagement with sales representatives to ensure that shipments are processed.
• Coordinate the sales team by managing schedules, filing important documents, and communicating relevant information.
• Maintain organized sales records and report month-end goals to the senior management team.
• Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.

Skills & Experience

Minimum Bachelor’s Degree from reputed university/institution. 

SKILLS

• Proficiency in MS Office Suite.
• Strong communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent organizational skills with great attention to detail.
• Strong multitasking ability to manage multiple tasks and priorities simultaneously.
• Exceptional follow-up skills to ensure tasks and projects are completed in a timely manner.
• Ability to meet deadlines and work effectively under pressure.